Deadline approaching as families urged to confirm income or risk losing Child Care Subsidy

Families receiving the Child Care Subsidy (CCS) or Family Tax Benefit (FTB) are being reminded by the Department of Human Services to confirm their income by 30 June 2025. Failure to do so may result in reduced or ceased payments, affecting access to early childhood education and care (ECEC) services.
The requirement applies to families who have not yet lodged their tax return for the 2023–24 financial year, or who have not confirmed their income through other approved means. According to Services Australia, more than 400,000 families are currently at risk of payment disruption if no action is taken before the deadline.
For families receiving the Child Care Subsidy, the impact is immediate. From 7 July 2025, any family that has not confirmed income may have their subsidy rate reduced to 0 per cent. This would require full out-of-pocket payment for childcare fees, potentially creating financial pressure and affecting a child’s regular attendance.
What ECEC providers need to know
- Families who miss the deadline may temporarily or permanently lose CCS eligibility, depending on when they update their records
- Services may observe changes in attendance or fee payments if subsidies are interrupted
- Providers are encouraged to communicate regularly with families and share deadline reminders to help prevent unintentional service disruptions
Services Australia advises families to act early. They can confirm income by:
- Lodging their tax return for 2023–24 (or previous years, if overdue)
- Informing Centrelink that they are not required to lodge a return
- Submitting alternative approved documentation
Families can complete these steps via their myGov account.
How providers can help
- Share reminders through newsletters, social media and noticeboards
- Direct families to the Services Australia CCS page for detailed instructions
- Encourage early action to help maintain CCS continuity
The update highlights the importance of maintaining accurate income records for families accessing CCS.
ECEC providers may choose to share this information with families to support continuity of care and minimise administrative disruptions.
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