OWNA emphasises enrolment support features as essential

OWNA, the all-in-one child care management software provider, has re-emphasised the importance of having a suite of integrated enrolment tools and resources to guarantee an effortless enquiry process for families and a seamless workflow experience for services ahead of what the team anticipate will be a busy end to 2021.  

• Capturing parent enquiries - OWNA will create a customised enquiry form that is professionally embedded into a services website and is available at the click of a button for families to complete. Once complete, all data within the form is transferred instantly to the OWNA platform where it is available for processing. 

• Engaging with parents post enquiry - All incoming enquiry information is stored within a customised, easy to use enquiry register that service leaders can then use as a departure point for engaging with families.

• Scheduling and managing tours - The next key step is to schedule a tour and the OWNA tour register enables quick and easy tour booking and also management. Flexibility is essential at this stage of the journey and the software must reflect that, as OWNA’s does. 

• Enrolling or waitlisting families - As the last step in the enrolment process offering a place or transitioning to a waitlist are key for families and the OWNA platform caters for both with digital forms and also an integration partnership with communication platform Mailchimp that helps maintain contact with waitlisted families.