About the position
The Quality Support Facilitator, Quality Support Program (QSP) will focus on developing and delivering culturally safe tailored professional learning and support to children’s education and care services. Professional learning and support will be designed and delivered to support the building of each service’s capability to meet or exceed the
National Quality Standard (NQS) and the Children’s Education and Care Services National Law and National Regulations. In collaboration with the QSP Managers, the Support Facilitator QSP, will also support the design and development of culturally safe practices, materials and resources and peer mentor other members of the QSP in their understanding of culturally safe practices.
Key accountabilities
• Through the use of professional learning and support approaches, including goal setting, coaching techniques, workshops and webinars work directly with NSW children’s education and care services to meet or exceed the NQS and/or the National Law and Regulations.
• Build and maintain collaborative, effective, genuine and culturally safe professional relationships with education and care services to identify, implement and achieve identified quality improvement goals, increase program participation and engagement and achieve program outcomes.
• Work cooperatively and collaboratively within the Quality and compliance Projects Teams, LQRS teams, and across ACECQA, to achieve the identified objectives and results.
• In collaboration with the Quality and Compliance Managers, support the develop and deliver of engaging, relevant and culturally safe professional learning materials for webinars, communities of practice, workshops, resources, and other activities as needed to support outcomes and engagement.
• Ensure program related documentation is developed, accurate, managed and stored to comply with all ACECQA policies and procedures, timelines and stakeholder expectations.
• Prepare briefs, reports and respond to regular and urgent requests for information as required.
• Conduct, deliver and assist with organising travel, service visits, meetings, workshops, webinars and/or events located across NSW as required by the project schedule and plans.
• Adhere to ACECQA’s policies, procedures and Code of Conduct and demonstrate behaviours that support the building of an inclusive and agile performance culture and act ethically and professionally in accordance with ACECQA’s values of Integrity, Commitment, Respect and Collaboration.
• Other duties as required.
Key relationships
This position reports to the Manager, Quality Support Program.About the Quality Support Program (QSP)
The QSP is a quality improvement and professional learning partnership between ACECQA and the NSW Department of Education, established to assist providers of children’s education and care services in NSW rated as Working Towards the NQS and/or with identified compliance support needs. The main objective of the QSP is to enhance the quality of participating services by advancing their knowledge of and compliance with the National Quality Framework (NQF), including quality and regulatory standards and good practice leadership, management and governance. The QSP consists of two pathways – one focusing on quality improvement with the NQS and the other supporting compliance with the National Law and National Regulations
About you
Key Selection Criteria
To be successful in this role you will need:
• To be an Aboriginal and/or Torres Strait Islander person: as per the Racial Discrimination Act 1975.*
• Demonstrated experience in and contemporary knowledge of culturally safe professional learning and support approaches. within education and care, particularly Aboriginal and Torres Strait Islander services.
• Strong knowledge of and extensive experience in the delivery of children’s education and care (particularly in regional and remote Aboriginal and Torres Strait Islander communities), the NQF, and the embedding of quality improvement outcomes and management and governance systems to ensure alignment with the National Quality Standard and National Law and Regulations.
• Developed interpersonal, written and verbal communication skills, including a demonstrated ability to research and interpret information and communicate across a diverse range of audiences, including the development and delivery of presentations, resources and/or online learning that is culturally safe.
• Proven ability to develop culturally safe, collaborative, positive and productive working relationships with internal and external stakeholders and negotiate with confidence to support program outcomes.
• Demonstrated ability to use a range of technologies and learn new systems quickly and efficiently.
Mandatory Requirements
• Be an Aboriginal and/or Torres Strait Islander person: as per the Racial Discrimination Act 1975.*
• Tertiary qualifications in children’s education and care, education and/or adult learning or an equivalent level of industry experience.
• Hold an applicable working with children check and Blue card or have the ability to obtain them before employment.
• Ability to undertake frequent travel including regional and remote locations and hold a full driver’s license.
Desirable
• Experience working with multiple service types including, Aboriginal and/or Torres Strait Islander services, early childhood settings (long day care and preschools/kindergartens), family day care and outside school hours care settings.
• Qualifications, training and/or experience in mentoring/coaching practices.
*ACECQA considers that being an Aboriginal and/or a Torres Strait Islander person is a genuine occupational requirement for this position in accordance with relevant anti – discrimination laws.
Eligibility
Citizenship and Residency Requirement
For you to be eligible for employment at ACECQA, you must be an Australian citizen or a permanent resident of Australia or New Zealand citizen who has entered Australia on a valid passport [or a non-citizen with a valid visa that provides work rights].
Remuneration
This position is ACECQA Band 5, which has a remuneration range from $96,766 – $117,912.
ACECQA generally offers new appointments at the base of the salary range, however a higher starting salary on commencement may be considered if you can demonstrate a high level of experience and/or expertise that is directly relevant to the position.
The terms and conditions of employment will be in accordance with the ACECQA Enterprise Agreement 2022-2025, including superannuation contributions at 11.5%, generous leave entitlements and flexible working arrangements.
How to apply
To apply, please register with the ACECQA Recruitment Candidate Portal, navigate to Support Facilitator, Quality Support Program vacancy and click Apply for Job. The application process will require you to:
• Attach a CV of no more than 3 pages.
• Attach a cover letter of no more than 3 pages explaining how you meet the key selection criteria, mandatory requirements and desirable requirements.
• Provide the details of at least two referees that cover the last three years of employment that can attest to your capacity for this role.
All complete applications will be acknowledged, applications which do not address or
demonstrate the selection criteria will not be able to be considered.
More information
If you are interested in this role and would like to find out more, please contact Sofie Sega, Manager, Quality Support Program at [email protected] or on 0477 300 135.
If you have any questions the recruitment process please contact the HR team on 02 8240 4522 or email [email protected].
All complete applications will be acknowledged.
