Childcare Jobs - Support office, Full Time - Brisbane QLD, Australia

At Goodstart, we're not just Australia's largest provider of early learning and care – we're a passionate community of 15,000 team members across more than 660 centres, dedicated to nurturing over 60,000 children every day. As a not-for-profit social enterprise, our mission is to improve the lives of Australia's children and their families.

As part of our Centre Support Team, you'll be at the core of this mission, supporting our centre teams to create impactful, high-quality early learning experiences. Your work will help shape the future, ensuring every child gets the best start in life.

Join our People Specialist team to translate Goodstart’s People strategies into impactful actions.

 As an Employee Relations Specialist, you’ll design balanced people solutions, mitigate risks, and enhance employee experiences, driving our integrated ER and HR Compliance strategy aligned with Goodstart’s values and goals

Your Impact:

The People Specialist Employment Relations contributes to Goodstart’s culture as a great place to work by applying their deep understanding of the legislation and best practice to design people solutions that ensure the right balance of risk mitigation, employee experience and fairness is delivered.  Collaborating with the broader People Team you will identify areas of HR compliance vulnerability and risk, proposing remediation and improvements in line with Goodstart’s KPIs.  This position is integral to driving an integrated employee relations (ER) and HR Compliance strategy that aligns with Goodstart’s culture and strategic priorities.

Our cases are managed by our People Support team, and you will apply your expertise in coaching the team where there are case escalations through to resolution.  Our aim is to continually upskill and build capability within the team and across the organisation.

As part of your role you will co-lead any work where we need to be represented in the commission, and will support the implementation of a new EA especially in understanding the needs to the People Support Team.

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (as agreed with line manager)
• Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay
• Access to discounted childcare (up to 15%)
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance  
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You’ll bring to the table:

• Tertiary qualifications in Human Resources, Employee Relations, Law, or equivalent experience
• Deep knowledge of national and state-based employment legislation, including (but not limited to) Fair Work Act, Bullying legislation, Discrimination and privacy legislation, WHS legislation
• Skilled in the management and development of complex Employee Relations case management, including support documents, case conciliation etc.
• Achieve positive people outcomes whilst mitigating risk
• Change Management skills highly regarded
• Strong business acumen, using your understanding to connect people strategy to the achievement of business outcomes
• Leveraging your proven partnering experience with engagement at a senior level, to influence and shape exceptional employee experiences
• A passion for working collaboratively, and using you strong communication skills to effectively coach, negotiate with, and influence others
• Maintaining a continuous improvement mindset
• Able to maintain confidentiality and exercise extreme discretion
• Ability to remain respectful, calm, and persuasive in controversial and/or confrontational situations

How to apply

Click ‘Apply Now’ and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all positions – for further information and support, email [email protected]

Have a question? Contact our Talent Acquisition Team via email [email protected]

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.