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QuickCare continues commitment to quality with robust practice and screening
Freya Lucas
Dec 17, 2024
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When it comes to the quality of the early childhood education and care (ECEC) workforce, QuickCare HR is unapologetic in its mission to ensure that all children, no matter where they live, have access to committed, passionate, high quality educators.
It’s no secret that managing staffing in the ECEC sector is not as easy as it once was. While waivers overall are decreasing, a number of services are still being challenged when it comes to finding the calibre of staff they require.At a recent Holmesglen Summit, staff retention was noted as the biggest challenge facing the ECEC moving forward, a perspective which is familiar to Chris Omeissah, QuickCare HR CEO.
“Every day we work with providers who seek our support not just to fill vacant positions or to support with casual staffing, but to fill those vacancies with the type of high quality educators QuickCare HR has become known for,” Mr Omeissah explained.
High quality educators, seamlessly integrated
Rami Nassif, COO of Montessori Academy, is one of the providers who has recently made the shift to using QuickCare.
For Mr Nassif, the benefits of the move have extended beyond simply providing a reduction in wages as a percentage of revenue as a result of a reduction in agency staffing spend through the utilisation of the Academy’s existing casual educator pool.
Rather, for the Montessori Academy team, one of the biggest benefits of harnessing the QuickCare solution has been the peace of mind which has come from adopting the QuickCare platform.
When the educators from the existing casual pool are unavailable the Montessori Academy team are reassured that the casual educators who attend their service have been screened at a very high level, not only for necessary compliance attributes such as a Working with Children Check or the relevant qualifications, but also for their communication skills and their overall demeanour.
“Our mission is to raise the standard of care for kids,” Mr Omeissah said, “and that’s not something we take lightly. We know that the most effective way to raise the standard of care for children is through ensuring that the people who care for them are the very best people available.”
“We looked at existing processes for attracting, hiring and retaining casual educators in Australia, and saw that they just weren’t working.”
By harnessing the power of cutting edge technology, and through taking a robust and unapologetic approach to recruitment, QuickCare HR is revolutionising childcare staffing for everyone.
Put simply, Mr Omeissah said, “QuickCare bridges the gap between childcare centres and talented educators.”
A screening process which protects children and enhances care
Unfortunately there have been recently published incidents of children being harmed whilst attending early childhood education and care (ECEC) services, a worrying trend which QuickCare HR has moved to address by having a focus not only on high quality candidates, but also with the technology development creating a system which automatically verifies credentials and all other documentation, complementing the rigorous screening process to assess communication and behaviour as well.
“Being in the ECEC sector, we do have a much stronger emphasis on coordinating staffing arrangements and managing casual staffing needs compared to many other sector and industry HR functions,“ Montessori Academy’s HR Manager Shelly Li explained.
“It’s imperative that the staff which come into our services are absolutely top notch. Children are some of the most vulnerable members of society, and they deserve the best people we can find around them.”
In evaluating the large number of staffing solutions on offer, Montessori Academy selected QuickCare, not only for its simple user interface that allows centre managers and educators to engage directly on the platform, but also by the ‘quality first’ approach which drives staffing sourcing and selection for QuickCare.
A core mission at the heart
Developed by a team of ECEC and tech sector experts, supported by experienced recruitment professionals, the QuickCare solution has one simple mission - to help centres better manage their educator talent while boosting overall quality of care in the ECEC sector.
Providers have the peace of mind which comes from being able to highlight key policies which visiting educators must be aware of, and of sharing any aspects which are especially worthy of attention, such as the importance of active supervision.
“We reject more educator applications than we accept, and we make no apologies for that,” Chris Omeissah, CEO QuickCare said.
“When we came into this space we wanted to offer something different to those passionate centre leaders and providers who are so dedicated to the children and families they educate and care for, and the selection of staff is the number one way we can do that.”
Would you like to learn more about how QuickCare’s solutions can benefit your service? Visit www.quickcarehr.com or call 02 9998 2626.
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