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KidsXap’s 2.0 CCS launch well received as customers embrace new innovations
Jason Roberts
Aug 04, 2020
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All in one childcare software platform KidsXap has successfully launched their latest Xap 2.0 version which includes a range of new innovations that have been universally well received by their customer base. The platform, which is now known as Xap, embraces the use of business intelligence tools as well as smart promotion and artificial intelligence to give providers the capability to more effectively manage their enrolments and optimise marketing efforts. Xap’s rule based discount engine is at the heart of the new platform and allows providers to use a built in occupancy optimiser tool to identify what levels of discounts would be most effective at incentivising families to take up enrolments on days where service occupancy is lower than desired.
Once the discount rules are set Xap is then able to fully automate a range of different types of marketing features that distribute the offers to families who are most in need of extra days or are likely to need them going forward.
Commenting on the new release, Xap Co-founder Ruchir Parekh said the launch of the new fully integrated discount and communications engine “is the result of many months of customer consultations and in house development work.” “We feel strongly that we have created something very special and of particular value to the early childhood education and care sector, especially given the ongoing challenges being faced in today’s difficult operating environment.”
Joseph Petrarca from Warrnambool City Council who operate a network of 18 long day care & kindergartens services echoed these sentiments noting “We have been very impressed with Xap’s approach to innovation and have embraced their new customised enrolment process and discount engine system.”
“Our network of services is focussed on community provision of early childhood education and care and for us efficiency and productivity in our workplace is important. By using Xap’s customised enrolment process and centralised waitlist solution, we can streamline our enrolment experience for the families.”
Looking ahead Xap is keen to continue to build on their feature gains of recent months.
Currently, they have successfully automated more than 65 centre managers daily tasks, which previously would have been manual or semi manual, and in doing so have saved around 1.5 hours of administration time. Xap are aiming to build on these numbers, with a cutting edge technology stack. The parent engagement capabilities are what Sigi Hyett from Northern Schools of Early Years Cluster who manages a network of 11 services and has been using KidsXap for over a year value the most.
“Xap’s software is very intuitive, easy to use and navigate. They have built a lot of new features that we find very useful. During the current COVID-19 climate Xap became an essential tool for collaborating with families where educators shared the program, observations and experiences via an online learning portal to demonstrate and scaffold learning at home.” she said.
Commenting on the key focuses going forward Mr Parekh said “Business intelligence, predictive technologies and automation are the future for software platforms and we at Xap are working hard to keep abreast of these developments and ensure that they are effectively captured in our platform so as to make operating an early learning service easier and more productive.”
To support the adoption of their platform and understanding of their innovations more widely across the ECEC community, Xap is offering a 30 day free trial as part of their product launch plans.
The trial is open to all ECEC providers across long day care, outside school hours care and kindergarten settings.
To learn more about Xap please click here.
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