Playgroup NSW appoints new General Manager of Programs and Quality
The Sector > Workforce > Leadership > Playgroup NSW appoints new General Manager of Programs and Quality

Playgroup NSW appoints new General Manager of Programs and Quality

by Freya Lucas

November 05, 2019

Playgroup NSW yesterday announced the appointment of Melissa Hill to the position of General Manager Programs and Quality. 


Ms Hill’s appointment comes during what the association has termed “a pivotal time of growth”, and is the next step in a career which has seen her work in senior and operational roles with children, families, and young people affected by significant socio-economic challenges and disadvantage. 


Speaking about the appointment, Playgroup NSW CEO Nadene Lee noted Ms Hill’s organisation program management experience in child and family services, volunteer programs and early childhood services, during which she played a lead role in the development of practice and quality frameworks, and her knowledge and experience in community development and community volunteer service models. 


“This leadership role will contribute significantly to the achievement of the Playgroup NSW Strategic Plan and will support the organisation’s growth and diversification in the coming years,” Ms Lee said. 


One of the core functions of Ms Hill’s appointment will be to lead her team to drive quality, service delivery, governance and compliance across all Playgroup NSW programs, including parent-led community playgroups, supported playgroups and peer support groups, ensuring quality outcomes and objectives are delivered. 


The growth period for the association has been sparked, Ms Lee said, by the removal of the membership fee to participate in Playgroup NSW programs. The fee, she said, “posed a barrier to families engaging with us has resulted in the tripling of members to 33,000, covering over 80% of NSW postcodes.” 


Playgroup NSW is part of a national federation that leads in engaging families and communities in early childhood development, and Ms Lee said the association is “very pleased to welcome Melissa, and look forward to joining together to achieve the Playgroup NSW vision.”

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