The importance of showing gratitude in the workplace
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The importance of showing gratitude in the workplace

by Adrian Grundy, Murdock Recruitment

July 29, 2019

Are you a glass half empty or glass half full kind of person?


Focusing on the good—the things for which you are grateful—is scientifically proven to help fill your glass. What’s more, sharing your gratitude with others helps fill their proverbial glasses and even perpetuates the cycle of gratefulness. Don’t limit your gratitude to your private life. By feeling and expressing your appreciation at work you will help make your workplace a positive environment that everyone will want to come to each day and a more productive workplace.


What are you thankful for?


If I asked you now what you are thankful for, what comes to mind straight away?


Typical answers include family and friends. Of course, who wouldn’t be thankful for those things?


But surely those are not the only things that inspire feelings of gratitude in your life. After all, if you are like the average person, your work takes up around 35 percent of your waking hours.


So what are you thankful for in the workplace?


Here are some possibilities:


  • A colleague who came through when you needed help


  • A coworker who gave you a hand on a small task


  • A mentor who helps you grow in your career


Those are just a few examples. Make a habit of reflecting on your work week and considering what your fellow workers have done that deserve a show of appreciation.


How to Express Gratitude in the Workplace


Once you start paying attention, you will likely notice several acts that merit a “thank you.”  And while simply saying “thank you” to the deserving person is polite and probably appreciated, there are more impactful ways to express gratitude at work.


Deliver a straightforward, specific complement face to face.

Sure, any show of appreciation is better than none, but a specific comment is typically more meaningful than a general one. Think about it. What would you rather hear from a colleague?


Option 1: “Eileen, great work today.”


Option 2: “Rachel, excellent work on that report. The data you compiled was exactly what we needed.”


Say a public—but not over the top—thank you.


If you want to go a step further with your gratitude, express your thanks in a public setting, like in a team meeting. Public shows of appreciation accomplish two things:


First, the person you are thanking receives acknowledgement for their good deed.

Second, you will be making others aware of how that person did something positive for the team.


Email the person’s boss—and CC them.


When a colleague really impresses you or goes above and beyond the call of duty, send an email. Your message should be short and to the point. Explain what your coworker did that and how it made a difference for you or your team. Then express your gratitude. CCing the subject of your appreciation is a common courtesy that lets them know their boss has received direct praise about them as well as what they did to earn that recognition. Information like this comes in handy to both employees and supervisors around review time when promotions and pay raises are on the line.


Give a gift card.


A gift card is a quick and easy way to say “thanks.” Even a $5 or $10 gift card to a coffee shop can really brighten someone’s day and show your appreciation of them.


Send a hand written thank you note.


A handwritten thank you note might seem a little outdated, but it is a unique and unexpected way to demonstrate your appreciation of a colleague’s helpfulness and hard work. A thank you note gives you space to describe precisely what it is that you are thankful for.


The Simple Benefits of Saying “Thank You”


One of the best things about expressing gratitude is the domino effect. First, the recipient of your sincere gratitude gets the immediate warm fuzzy feeling of being appreciated. That person might then go on to make someone else’s day because it’s contagious.


There are also long-term benefits of showing appreciation for your coworkers. People will enjoy working with you more—both in general and the next time you need a favour—because they know you will appreciate their efforts and give credit where credit is due for a job well done.

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