The new AI powered feature making lives easier for families and service managers

ChildcareNow is making it easier for services managers to manage requests from families for extra days in full rooms. 

Families can now add their child to a waitlist for an extra day in their normal room in one click.

 

ChildcareNow’s artificial intelligence (AI) will then identify which children will be absent and SMS waitlisted families when a spot becomes available. 

 

Where multiple children are on the waitlist for an extra day, ChildcareNow’s AI will even offer the extra day booking to families in the order that they joined the waitlist. 

 

Everyday 1 in 10 children do not attend their permanent booking which creates vacancies in otherwise full rooms. However, families who need an extra day either are never offered a spot or are offered it too late and have already made other arrangements. 

 

“The concept of a waitlist is well known by both service managers and families from the enrolment process.

 

It made sense to adapt it to casual, extra day bookings and use AI to manage the process. Not only would AI make the process the most efficient for families and services managers, it would also maximise bookings for operators” says ChildcareNow CEO Sean Moynihan. 

 

The new feature has been a raging success since launch with tens of thousands of families joining a casual waitlist via ChildcareNow in the first couple of months after launch. 

 

ChildcareNow adds the casual waitlist feature to an impressive suite of AI powered features that increase bookings for operators. The most successful of which monitors casual booking patterns and permanent vacancies to upsell families from casual days to permanent days. 

 

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Sean went on to comment that “Our goal is to increase bookings and revenue from currently enrolled families. In doing so we also help families get extra care for their children and save time for service managers to focus on the quality of the service they provide.” 

 

You can learn more about how ChildcareNow can improve outcomes at your service here.