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Canberra Member of the Legislative Assembly (MLA) calls for transparency amid serious childcare incident concerns
Fiona Alston
Jun 27, 2025
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A Canberra Member of the Legislative Assembly (MLA) has called on the ACT Government to release internal documents detailing a series of serious incidents at local childcare centres, reigniting debate around safety, regulation and transparency in early childhood education and care (ECEC) settings.
The request follows reports that children were allegedly left unsupervised and without access to food or essential supplies while in care. While the specific services involved and the full details of the incidents have not been officially released, the call for documentation signals a growing push for accountability from government and service providers alike.A call for public accountability
The MLA leading the charge for transparency argues that the public has a right to know how such incidents occurred, and what steps have been taken in response. “Families entrust their children to these services every day,” the MLA said. “They deserve reassurance that their children are safe and that the government is upholding its duty to oversee and regulate the sector effectively.”
This appeal for document release has intensified public and media scrutiny, placing pressure on the ACT Government to respond swiftly and transparently. At the time of publication, no formal response had been issued.
Broader sector implications
While the immediate focus is on specific incidents, the case raises broader concerns within the ECEC sector. The growing demand for childcare services, paired with ongoing workforce shortages and limited oversight capacity, has led some advocates to warn of systemic vulnerabilities.
Incidents involving neglect or lapses in supervision are rare, but when they do occur, they highlight the need for robust regulatory frameworks, strong leadership within services, and well-supported educators who are empowered to raise concerns.
“This isn’t just about one service or one event,” said an ECEC sector advocate. “It’s about ensuring the systems and safeguards are there to prevent these situations in the first place.”
Trust and communication in early education
For families, trust is central to engagement with early childhood education. Any erosion of that trust, whether through unclear communication, inadequate responses to incidents, or lack of accountability risks undermining confidence in the system as a whole.
Experts note that proactive communication, including transparency about how incidents are handled, can go a long way in maintaining public trust. This is especially true in the wake of high-profile reports or investigations.
The ACT Government has previously committed to ensuring high-quality care and strong governance, making the outcome of this document request a significant test of that commitment.
With mounting political and community interest, the ACT Government is likely to face further pressure in the Legislative Assembly and through public channels to release information related to the incidents. The MLA has indicated they will continue to pursue the matter through formal parliamentary processes if necessary.
In the meantime, families, educators and providers across the ACT and beyond will be watching closely to see how the government and regulators respond, and what changes, if any, are proposed to prevent similar incidents in future.
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