General News
Teachers Health wins 2 customer satisfaction awards
Freya Lucas
Apr 23, 2025
Save
Private health insurer Teachers Health has won two Roy Morgan Customer Satisfaction Awards, recognising the ongoing commitment of Teachers Health to the education and healthcare communities and their families.
Early childhood educators and teachers who are members of either the Independent Education Union (IEU) or Australian Education Union (AEU) are eligible to be Teachers Health members, with the insurer having been created over 70 years ago “by teachers, for teachers.”Teachers Health won both Private Health Insurer of the Year 2024 and Private Health Insurer of the Year 2024 (Not-for- Profit or Restricted).
"We extend a heartfelt thank you to our members for this recognition" Teachers Health CEO Brad Joyce said.
"Our members are at the heart of everything we do, and we are always focused on how to best support them. We are thrilled this is reflected in our receipt of these awards yet again in 2024”.
Members highlighted the fund’s unique ability to offer value for money benefits, services and programs most suited to the needs of educators, along with Teachers Health’s support of the education community and what matters most to them as a key element of what sets the insurer apart.
Roy Morgan CEO Michele Levine commended Teachers Health on their dual wins.
“Teachers Health delivered market leading levels of customer satisfaction over the last year, and won two prestigious Roy Morgan Annual Customer Satisfaction Awards – ‘Private Health Insurer of the Year’ in the ‘Not-for-Profit or Restricted’ category for the second time, after a previous victory in 2022, and Private Health Insurer of the Year for a third time after previous victories in 2013 and 2015,” Ms Levine said.
“In 2024, Teachers Health won five monthly customer satisfaction awards with an average customer satisfaction rating of an excellent 88.1%.”
The Roy Morgan Annual Customer Satisfaction Awards are based on feedback from tens of thousands of Australians who provide their unvarnished and independent opinions of hundreds of brands. The data that underpins these awards comes from real people and that is the key factor that makes these awards so meaningful and highly valued and why the dual wins by Teachers Health are a huge endorsement of their high levels of service and customer satisfaction.”
Don’t miss a thing
Related Articles
