Kidi Kingdom fined $12,000 after child leaves service unnoticed for more than an hour

Kidi Kingdom Pty Ltd, the approved provider of Kidi Kingdom in Pimpama, Queensland, has been fined $12,000 after a 10-year-old child left the service unnoticed and remained unsupervised in the community for approximately one hour and 15 minutes.

The incident occurred on 7 November 2023 and was prosecuted by the Queensland Department of Education. The matter was finalised on 8 May 2026, with the approved provider pleading guilty to two offences under the Education and Care Services National Law and National Regulations.

According to the prosecution details, the child left the service premises without staff noticing and was unsupervised and unaccompanied for approximately 75 minutes.

The Department found that the approved provider failed to ensure the child was adequately supervised and failed to prevent the child from leaving the education and care service premises.

The provider pleaded guilty to breaching:

• Section 165(1) of the Education and Care Services National Law – offence relating to inadequate supervision of children; and
• Regulation 99(1) of the Education and Care Services National Regulations – children leaving the education and care service premises.

These provisions sit at the centre of approved provider obligations, requiring services to ensure children are actively supervised and unable to leave the premises except in accordance with the National Regulations.

Kidi Kingdom Pty Ltd was fined $12,000 for the combined offences and ordered to pay $1,750 in costs. No conviction was recorded.

The enforcement action has been published on the Queensland Department of Education’s compliance and prosecutions register.

The case highlights the seriousness with which regulatory authorities treat incidents where a child leaves a service unnoticed.

For approved providers, nominated supervisors and service leaders, the prosecution reinforces the need for robust supervision systems that go beyond individual vigilance and are supported by clear procedures, staff deployment, environmental risk assessment and immediate escalation when a child is unaccounted for.

Services should ensure supervision plans are regularly reviewed, particularly during higher-risk periods such as transitions, outdoor play, mixed-age groupings, arrival and departure times, and movement between areas of the service.

Key areas for review include active supervision practices, headcount procedures, perimeter and gate security, staff communication, transition monitoring and emergency response protocols.

The Queensland Department of Education said the prosecution serves as a reminder that approved providers have an overriding responsibility to ensure children are adequately supervised at all times and are not able to leave the service premises unnoticed.

Read the full report from the Queensland Government Early Childhood Education and Care Website.