Service Manager – Canberra
September 07, 2020
Australian Capital Territory
Busy Bees Australia is a provider of high quality early childhood education and care and is part of UK based global early learning and care operator, Busy Bees. We have Education and Care services across Australia with a strong pipeline for future growth. We are building futures for our children through our high quality education and care programs with a child centred approach that promotes the development of creativity, individuality and self-confidence. Through working in partnership with families, we provide the highest standards of care and are looking for a dedicated and passionate Service Manager to join our team and step into the local community as a business leader.
About the role
The service manager position will require the successful candidate to lead the performance of this established service in Brindabella, Canberra.
Key responsibilities of the role include:
- Ensure all enquiries are addressed appropriately and in a positive manner, providing relevant information to promote access to the service. These must be documented and reported on in accordance with policy and procedure
- To coordinate and maintain all service information and ensure that record systems are up to date, in accordance with regulatory compliance, are easily accessible to management and are kept private and confidential from all other parties
- Ensure that statutory and organisational requirements are met and current, including, but not limited to attendance sheets, allowable absences, childcare usage reports, child care benefits, receipts and enrolment information
- Ensure that all procedures, including weekly reports, debt management and service purchasing (within agreed approval limits) are maintained and provided within the required time frames
You will have previous leadership experience, at least 5 years leading and developing high achieving teams, providing a high standard of quality care with experience working to compliance standards, hitting business targets and demonstrating the capability to build a strong and effective team environment.
The successful candidate will also have experience leading and developing a team of professional educators.
High levels of administration and organisation skills are expected, business management abilities will be essential and confident people management skills will be regarded highly.
To find out more about this role or apply, please contact:
Sasha Sweeney, Recruitment Advisor
Busy Bees Australia