Childcare Jobs - Support office, Full Time - Melbourne VIC, Australia

As the Product Implementation Manager (product as a service, not digital or IT products), you'll bridge strategic vision and execution, translating product and partnership strategies into reality. Reporting to the Group Product Manager, you'll work with Service Delivery teams to implement our outside school hours care programs across Australia, New Zealand, the UK, and Ireland, ensuring high-quality, scalable solutions for children, families, and school partners.

Role responsibilities

• Implementation Strategy & Project Management: Develop and execute a clear implementation strategy, oversee all project phases, manage resources and risks, and ensure on-time, on-budget delivery with Service Delivery.
• Training & Support: Partner with JAG Experts Academy and Service Delivery to create and deliver training programs for high-quality service and seamless implementation.
• Cross-Functional Collaboration & Stakeholder Engagement: Collaborate with Service Delivery, product development, marketing, and operations teams, and engage with internal and external stakeholders for successful product roll-out and continuous improvement.
• Continuous Improvement & Compliance: Monitor product performance post-implementation to identify improvements and ensure all implementations adhere to regulatory requirements, including National Quality Framework and My Time Our Place guidelines.

About us

Partnering with parents and school communities, our goal is to help today's children navigate their tomorrow by supporting children’s development through play in fun, engaging environments. We live and breathe our company values every day by being considerate, passionate, and courageous, and making a difference.

Ideal candidate skills and experience

• Project Management: Proven track record in managing complex product implementations and leading projects to timely, budget-compliant completion.
• Stakeholder & Team Engagement: Skilled in engaging diverse stakeholders and leading cross-functional teams with strong leadership and communication.
• Strategic Planning: Expertise in developing strategies, managing resources and risks, and solving problems to keep projects on track.
• Relevant Background & Attributes: Advantageous experience in education, childcare, or service delivery; detail-oriented, proactive, collaborative, results-driven, and adaptable.

What's in It for You?

• Lucrative Employee Referral Program: Earn up to $750 for an employee referral via Care Friends.
• Discounted Health Insurance: Get a discount off your premium with Bupa.
• Discounted Fitness and Wellbeing: Discounted gym membership at over 400 gyms/studios, up to 50% off fitness & wellbeing benefits through Wherefit.
• Exclusive Discounts: Exclusive discounts for your family to attend our services, plus 1000's of savings on various lifestyle choices.
• Recognition and Growth: Recognition, awards, and opportunities for career growth.

How to apply
If you share our values, want to have fun at work every day, and want a career that works for you, we'd love to hear from you. Apply now or reach out to our team with any questions: [email protected].

At Junior Adventures Group, safeguarding children is our top priority. As part of our recruitment process, we conduct thorough background checks, reference checks and appropriate screening on all potential employees to ensure that they share our commitment to safeguarding and have not been involved in any activities that could put children at risk.

We welcome all individuals from diverse backgrounds, genders, ages, religions, disability, sexual orientation, family and caring responsibilities and cultures, including people of Aboriginal and Torres Strait Islander heritage, to apply for any open positions within Junior Adventures Group.