Childcare Jobs - Support office, Full Time - Brisbane QLD, Australia

We are looking for a Regulatory Compliance Advisor to be part of the team that effectively assess, review, report and manage all reportable incidents and complaints as per Regulatory requirements, as well as contributing to other compliance and safety matters such as communicating and overseeing field safety initiatives.

The role:

You will be responsible for coordinating incident response efforts, ensuring the safety and well-being of children under care, and implementing efficient protocols to address emergent situations promptly, including:-

• Report incidents and injuries to relevant state based regulatory authorities in a timely and accurate manner via National Quality Agenda IT System (NQAITS).
• Understand reporting requirements to determine and provide guidance on which incidents to report on the National Quality Agenda IT System.
• Develop relationships with External stakeholders, including Regulatory departments.
• Follow up with Centres to ensure any corrective actions regarding serious incident or complaints are completed.
• Liaise with Centres when serious incidents occur and collate required information and evidence.
• Work with our Policy and Process team to ensure all incident support processes reflect current regulations and legislation.
• Attend relevant committees and working groups to ensure all WHS initiatives are actioned
• Communicate incident trends, hazard, and risk management across the network via regular national Zoom meetings, and other internal communication platforms

About you:

• Minimum 2 years’ experience within Early Childhood in a centre, support or regulatory role
• Diploma or tertiary qualifications in early childhood education and care or equivalent is desirable
• Current Working with Children Check, or ability to obtain
• Knowledge of the Early Learning regulations and relevant safety regulations and legislation
• Meticulous attention to detail and accuracy

Benefits:

• Attractive salary package
• Impressive Brisbane CBD office 
• Flexible working arrangement
• 50% discount on childcare gap fees
• Fitness and Lifestyle Group memberships
• A professional culture and supportive work environment
• Career advancement opportunities

Why work for Affinity? 

Affinity Education Group (AEG) is a leading early education and childcare provider, currently operating more than 230 centres across Australia, and over 5,500 staff. Our goal is to instill a lifelong love of learning in every child who attends our centres in their first five years. We believe all our staff contribute to creating a sense of belonging through cooperation, teamwork, and winning attitudes. In addition, we’re dedicated to providing a safe environment for our families, staff and communities through our professionalism and respect for one another. 

Who we are:

We offer a professional yet fun environment when interacting with our families, communities, and staff and live by our Affinity Values – Creating Shining Stars, Deliver Outstanding Professionalism, Being Completely Connected, Going Above and Beyond, Living the Team Spirit and Having Serious Fun!

Permanent Full-time position, Monday to Friday, 38 hours per week, based in Brisbane (CBD).

Feel positive. Feel proud. Make new friends. IT’S YOUR TIME TO SHINE - Apply now!

At Affinity, we are dedicated to fostering an inclusive and diverse workplace where every individual is treated with respect and dignity. We believe that diversity enhances our ability to serve the children, families, and communities we support. Our Safety Commitment prioritises the safety, rights, and wellbeing of children, as well as the rights and responsibilities of our employees and their families.